1. Introduction
At Maximum IT Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services or website.

2. Information We Collect
We collect personal information such as names, addresses, and contact details when you sign up for our services via WHMCS. Payment details are processed securely through Stripe or direct debit. Additionally, we use cookies to collect data for analytics via Google Analytics.

3. How We Use Your Information
Your information is used for:

• Processing service sign-ups and payments.
• Providing customer support.
• Improving our website and services through analytics.
• Ensuring compliance with legal and regulatory requirements.

4. Sharing of Information
We only share your information with trusted third parties to provide our services:

• Stripe: For payment processing.
• Synergy Wholesale: For domain registration and hosting.
• Google Analytics: For analyzing website traffic and usage patterns.

5. Cookies and Tracking Technologies
We use cookies for analytics purposes via Google Analytics. These cookies may collect data such as IP addresses, browser types, and visit durations. You can manage your cookie preferences through your browser settings.

6. Your Rights
You have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications.
• Contact us for any privacy-related concerns.

7. Data Retention
We retain customer data for 12 months after non-use. After this period, your data will be securely deleted.

8. Security Measures
We take data security seriously. Our platforms are regularly updated, and we implement measures such as two-factor authentication (2FA) to protect your information.

9. Legal Compliance
We operate in Australia and strive to adhere to applicable privacy laws and regulations, aiming to go above and beyond for our customers.

10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
Email: info@maximumit.com.au

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.